Delivery
Our online store offers several delivery options:
- courier;
- pickup from the store;
- postamates;
- Russian Post.
Express delivery*
You can order delivery of goods by courier, who will arrive at the specified address on weekdays and Saturdays from 9.00 to 19.00. The courier service, after the goods arrive at the warehouse, will contact you and offer to choose a convenient delivery time. Will specify the address.
You open the package in front of the courier, inspect for integrity and compliance with the specified configuration. If we are talking about clothes, fitting is acceptable. Inspection and fitting time is limited to 15 minutes. Then you can refuse to buy partially or completely.
Delivery is free when ordering from 3000 rubles.
*Whether there is a courier service in your city, check with the store manager.
Pickup from the store
You can pick up the goods in one of the stores that cooperate with us. The list of outlets that accept orders from our company will appear in your basket. When the order arrives in your city, you will receive a notification. You just go to this store, contact the employee at the checkout area and call the order number. The purchase can be picked up by your friend or relative who knows the number and name to whom it is issued.
Postamat
A checkpoint is a terminal with an automated system for storing ordered goods. Convenience is that a person can pick up an order at any convenient time.
How to work with a checkpoint:
- at the time of placing an order on the site, you choose a post-office that is convenient for you, if such a system works in your city;
- a unique code will be sent to your phone or e-mail, which means that the goods have been delivered to the checkpoint;
- you come to the checkpoint, enter the received code and follow the instructions of the machine;
- pay for the order in the terminal of the checkpoint;
- pick up the goods.
The shelf life in the post-office is 3 days, but you can extend it for a similar period. To clarify the information and extend the storage time, go to the website of our partner, enter the order number and phone number and follow the prompts on the website.
Postal delivery
If there is no courier service and checkpoints in your city, then you can order delivery via Russian post. Immediately upon the arrival of the goods, a notification of the parcel will be sent to your address.
Before paying, you can assess the condition of the box (without opening it): weight, integrity. If it seems to you that the order does not meet the parameters or the box is damaged, ask the post office employee to draw up an autopsy report. You can open the box yourself only after you have paid for the order.
One order can contain no more than 10 items and its value should not exceed 100 thousand rubles.
Delivery period
Delivery times vary depending on your region of residence.
Region |
Express delivery |
Pickup from the store |
Postamat |
Post office |
Moscow region, Leningrad region |
2 working days |
5 days |
||
Ural and Volga region |
5-7 working days |
6-9 business days |
5 days |
14 days |
Siberia |
8-10 working days |
12 working days |
8 days |
14-21 days |
For delivery to other regions of Russia and the CIS countries, check with the store managers.